COVID Response

Protecting Our Clients & Employees

Your Guide to C&C Service's Safety Precautions

C&C Service is committed to keeping our essential business open during these difficult times. We know that having someone that you can rely on to keep your home or business comfortable is important.  Everyone at C&C Service understands the concerns regarding COVID-19 and the challenges faced by many of you - both personally and professionally. 

To prepare you for working with C&C Service on your upcoming service or installation, we want to inform you of the steps we are taking to protect both you and our technicians. Our steps are as follows;

  • All C&C Employees are aware of and are provided with materials needed to follow the recommendations set forth by the Centers for Disease Control (CDC) as it relates to COVID-19. 

  • When scheduling an appointment, a member of our Team will confirm that no one in the home or business is currently feeling ill or is quarantined/isolated due to COVID-19. 

  • Upon arrival, our technicians will apply hand sanitizer before entering your home or business, and again confirm that no one is feeling ill or is quarantined/isolated due to COVID-19. 

  • To put you at ease, we will replace our usual handshake with a wave to say "Hello" and "Thank you". 

  • While performing our work, technicians will wear disposable gloves. 

  • We will practice social distancing with a goal to maintain the recommended six-foot-distance from clients, family members and/or employees. We ask that you do the same. 

  • We will bag any dirty filters immediately after removing them from the system to reduce the spread of dirt, germs, and viruses. We will remove these filters from your property. 

  • We will not ask for your signature on our eletronic tablets until such time that it is deemed appropriate to do so again. 

  • Our technicians will once again apply hand sanitizer (outside your home or business) when their work at your home or business is complete. 

  • The CDC now recommends people who are wll to wear a face mask (optional) to protect themselves from respiratory illnesses, inluding COVID-19.  All of our employees will be equipped with face masks. Don't be alarmed if out of an abundance of caution, a technician wears a face mask while at your home or business. 

We are committed to the safety of all of our clients and employees!

Thank you for trusting your safety and comfort to C&C Service.

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